Shipping policy

Body Armor Shipping Policy

Effective Date: December 18, 2023

At Body Armor, we strive to get your supplements and nutrition products to you as quickly and efficiently as possible. This policy outlines the details of our shipping process, including delivery times, costs, and return options.

1. Shipping Methods:

We offer two shipping methods within the United Arab Emirates:

• Standard Shipping:
  • Free for orders over AED 3000 
  • Estimated delivery time: 1-3 business days for Dubai, Sharjah, Ajman; 2-4 business days for other Emirates.

• Express Shipping:
  • AED 70 fee for all orders.
  • Same-day delivery for orders placed before 12 PM within Dubai and selected areas of Sharjah.
  • Next-day delivery for all other areas within the UAE.

2. Order Processing:

Orders placed before 12 PM (excluding public holidays and weekends) will be processed and shipped on the same day. Orders placed after 12 PM will be processed and shipped the next business day.

3. Delivery and Tracking:

You will receive a confirmation email with tracking information once your order ships. You can use this information to track your package online.

4. International Shipping:

We currently do not offer international shipping.

5. Returns and Refunds:

Due to the personal nature of our products, we cannot accept returns on opened or used products. However, you may return unopened and unused products in their original packaging within 3 days of purchase for a full refund. The customer is responsible for return shipping costs.

6. Damaged or Defective Products:

If you receive a damaged or defective product, please contact us within 48 hours of delivery. We will arrange for a replacement or issue a full refund, at our discretion.

7. Contact Us:

If you have any questions about our shipping policy, please contact us at 04 265 3202.

Please note: This policy is subject to change at any time without notice. We encourage you to review this policy regularly for updates.

By implementing this clear and transparent shipping policy, you can provide your customers with a seamless and enjoyable online shopping experience.